×

Terms and conditions

Contents:

  1. Overview   
  2. Definitions of terms used in this document
  3. Using the website www.mille.ro
  4. Code of conduct applicable to the use of the site www.mille.ro.
  5.  Intellectual property rights and restrictions on the use of the www.mille.ro site
  6. Links
  7. Minor access
  8. Possible breach of the Terms and Conditions. Damages
  9. Disclaimer
  10. Liability
  11. Advertisement
  12. Order of the products (upholstered furniture) that are in stock
  13. Order of custom products (upholstered furniture) "On Order"
  14. Price
  15. Online payments and data retrieval
  16. Delivery
  17. Terms of delivery
  18. Product reception
  19. Guarantees
  20. Return policy
  21. Privacy policy
  22. Applicable legislation and jurisdiction
  23. Termination
  24. Major force
  25. NewsLetter
  26. Notifications
  27. Other clauses

 

  1.     Overview

This site is operated by "MOBSTUDIO - SV" SRL, a limited liability company organized and operating in accordance with the laws of Romania. This document sets out the terms and conditions of use of this website and the conditions of access to the site, the placing of orders for products present through this website (hereinafter referred to as "Terms and Conditions").

Please read the Terms and Conditions carefully before using this website and performing any operation through it.

The Privacy Policy, the Cookie Policy, as well as any other policies or documents referred to in this document, are part of these “Terms and Conditions”. By accepting the "Terms and Conditions", you also agree to the Privacy Policy, as well as all other Policies, guidelines applicable in the online environment, as well as all applicable laws and regulations.

If you do not agree with these "Terms and Conditions", please do not use this website.

“MOBSTUDIO - SV” SRL reserves the right to modify at any time the “Terms and Conditions”, without prior notice. The latest version can always be accessed at the web address. Any changes to the Terms and Conditions will only take effect for new accesses or visits to the site, registered after the publication of those changes on this website. Thus, please check the “Terms and Conditions” section before each operation, as changes may have occurred since the last visit.

Be sure to return to this page periodically to ensure that you are familiar with the latest version of these "Terms and Conditions."

These “Terms and Conditions” apply to all sites owned and / or operated by “MOBSTUDIO - SV” SRL, including but not limited to the site on which the Terms and Conditions are posted, as well as the mobile versions of their social networks and applications (collectively, the "Site"), but also the services available on or through the Site (the "Services").

 

      2.    Definitions of terms used in this document

These “Terms and Conditions” will apply to all accesses or visits to the site, as well as to the services provided by “MOBSTUDIO - SV” SRL through its website, www.mille.ro.

In these “Terms and Conditions”, the terms below will have the following meaning:

CARD - means the Visa and / or MasterCard card, in lei or foreign currency, issued by an Issuing Bank to the cardholder. Represents an electronic payment instrument, respectively a standardized, secure and individualized information medium, which allows its holder to use his own cash from an account opened in his name at the Issuing Bank or to use a credit line, within a ceiling previously established with the Issuing Bank, in order to carry out operations;

CONTRACT - this contract concluded between the Beneficiary and the mille.ro operator through the company “MOBSTUDIO - SV” SRL, also called “Terms and Conditions”, by going through all the technical stages described in these “Terms and Conditions”. The contract will be concluded after the user will follow the steps at the time of confirmation by the operator, on a durable medium, of the registration submitted by the final Beneficiary. The Operator reserves the right to conclude with the user other types of contracts, in addition to this contract Terms and Conditions;

COMMERCIAL COMMUNICATION - means any form of communication intended to promote, directly or indirectly, the services, image, name or name, company or emblem of the entities brought together under the name of MILLE.RO;

COOKIE - means a small file, usually made up of letters and numbers, that is downloaded into the memory of a computer (or other equipment used for online browsing - mobile phone, tablet, etc.), when the user accesses the website www .mille.ro used in order to ensure a faster and easier interaction between users and the website www.mille.ro;

PERSONAL DATA - any information relating to an identified or identifiable natural person; an identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;

REGISTRATION - the request submitted by the user, by going through the necessary technical steps, in order to use the Online Services, through this website, under the conditions provided by the Terms and Conditions;

LINK - means a reference, link, navigation element in an electronic document to other parts of the same document, other documents or sections of other documents, to which a user is sent when accessing the navigation element;

NEWSLETTER - means a periodic bulletin communicated by MILLE.RO to its users who have expressly consented to receive such communications, and which includes news, information about activities, projects, news and services provided by MILLE.RO intended for its users;

NOTIFICATIONS - represent the messages that a user-client can receive by email. These are the type, newsletter (newsletter) or information messages about certain new products and / or services launched. The purpose of these messages is to facilitate communication between the parties.

PERSONAL DATA PROCESSING - any operation or set of operations performed on personal data, by automatic or non-automatic means, such as collection, registration, organization, storage, adaptation or modification, extraction, consultation, use, disclosure to third parties by transmission, dissemination or in any other way, joining or combining, blocking, deleting or destroying;

CARD HOLDER - means the natural or legal person, resident or non-resident, who according to the contract concluded with the Issuing Bank of the electronic payment instrument, holds an electronic payment instrument issued in his name;

PRODUCT / SERVICE - any service or product sold by MILLE.RO on this website, under the conditions provided in the Terms and Conditions;

SECTION - means a section on the website www.mille.ro;

WEBSITE - means the site www.mille.ro;

SPAM - means any unsolicited commercial communication prohibited by law as long as there is no explicit consent of the recipient (user). MILLE.RO does not encourage SPAM and will not make such communications to its users;

STORAGE - keeping data or information on any medium;

USER - is any natural person who browses the site and views the content on it without the need for a registration with an account name and password;

VISIT - means any access by a person to the website www.mille.ro or a subsection of it;

IN STOCK - means any product that is present on the mille.ro website in the category in the menu "IN STOCK" or has the specification "in stock", the products can be delivered and cannot be modified in size and color.

TO ORDER - represents the ordering of a product (upholstered furniture) present or not present on the website www.mille.ro with the characteristics (size, fabric color, construction type, model,…) necessary for the user.


    3.    Using the website www.mille.ro

You will be able to browse the website and view its contents without registering with an account and a password, however, in order to order products offered by the MILLE.RO website, you will need to provide the information required in the registration forms.

You will be responsible for all accesses or visits made to the website by you, whether or not they are authorized by you.

You also agree:
(I) provide true, accurate, current and complete information about you, and
(II) maintain and promptly update the information provided so that it is true, accurate, current and complete. If you provide any information that is false, inaccurate, or incomplete, or MILLE.RO has reasonable grounds to suspect that such information is false, inaccurate, or incomplete, MILLE.RO reserves the right to refuse any request and / or not comply with the requests, at his free choice.

We are not liable for any damage caused or related to data theft due to your inability to take reasonable action, your disclosure of the data provided or your authorization to another person to use your data.


    4.     Code of conduct applicable to the use of the site www.mille.ro.

In connection with your use of the website www.mille.ro, as well as in connection with the content that you fill in as a user in the form provided by MILLE.RO within the section “CONTACT ”But also in other sections of the MILLE.RO website, you agree that you will not take the following actions and you will not allow anyone, directly or indirectly, to:

  •     communicate, transmit or make available any content or information that you may not make available in accordance with any law or contractual provision;
  •     communicate, transmit or make available non-public information or personal information that allows the identification of another person without the explicit consent of that person;
  •     communicate, transmit or make available information that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  •     restrict or prevent other users from accessing or visiting the site, including but not limited to hacking or altering the interface of the site;
  •     accessing or attempting to access the website or sections thereof by any means other than the user interface;
  •     modification of the site in any way or form, in order to obtain unauthorized access to the site;
  •     use of the site or materials for any illegal purpose;
  •     use of the site or the materials on the site for any illegal, unfair or bad faith purpose;
  •     expressly or implicitly expressing statements, presenting them as approved by MILLE.RO, without the prior written consent of MILLE.RO;
  •     presenting as another person or representative of an entity, whether this is true or fictitious information, including as an employee of MILLE.RO or a representative of MILLE.RO;
  •     the transmission of any content or information that is illegal, fraudulent, threatening, abusive, defamatory, defamatory, obscene, pornographic, hateful, vulgar or otherwise, or infringes our or any third party's rights, intellectual property or other rights ; the transmission of any material or non-public information about companies without permission to do so; the disclosure of any trade secret by a third party; or the transmission of any advertisements, requests, investment opportunities or other unsolicited commercial communications - also called SPAM messages (except as expressly permitted otherwise by us);
  •     use of the site to harm minors in any way;
  •     the transmission of any software or other material containing viruses or other destructive elements;
  •     modifying, adapting, translating, selling, or disassembling any part of the Site or attempting to derive any source code or underlying ideas or algorithms from any part of the Site;
  •     the removal of any copyright, trademark or other proprietary rights contained on the Site;
  •     harassing behaviors in the online environment;
  •     creating links to any page or content on the Site, without prior written permission from MILLE.RO representatives;
  •     use of any robot-type programs or a manual or automatic device to retrieve data or reproduce information or navigation structure or presentation of the Site or content without the prior written consent of MILLE.RO, including any image displayed on the site ;
  •     collecting or collecting information about site visitors without their express consent;
  •     violation of any applicable laws locally, nationally or internationally, including, but not limited to, as well as any regulations with the force of law, but also European regulations.
  •     The actions presented above will constitute a violation of these "Terms and Conditions".
  •     Also, by accepting these "Terms and Conditions" you declare that you understand that the transmission and technical processing of the site, including user content, may involve transmissions through various networks and modifications to comply and adapt to the technical requirements of connection to networks or devices existing today in the online environment.

If you choose to submit any ideas, suggestions, documents and / or proposals in the form provided by MILLE.RO in the "CONTACT" section or other pages such as the Product Order Cart Form on the site , acknowledge and agree that:

Your messages do not contain confidential or protected information;

MILLE.RO is not bound by any obligation of confidentiality, explicit or implicit, regarding the data provided;

MILLE.RO has the right to use or disclose (or choose not to use or disclose) these communications for any purpose, in any media worldwide;

the messages and information transmitted by you will automatically become the property of MILLE.RO without any obligation to MILLE.RO in relation to you;

You are not entitled to any compensation of any kind from MILLE.RO in any case.


    5.    Intellectual property rights and restrictions on the use of the www.mille.ro site

Information and materials provided on or through the Site, including any content, data, text, drawings, graphics, images, photographs, illustrations, audio and video clips, logos, icons and links (collectively, "Materials") are owned exclusively by MILLE.RO, and are intended to inform you about the services offered or described on the Site.

Subject to compliance with these "Terms and Conditions", you may use the Materials exclusively for your personal, non-commercial use, provided that you do not remove any copyright or other proprietary rights contained therein.

Subject to these "Terms and Conditions", you may use the Site and the Materials exclusively for your personal use, provided that you do not use, reproduce, modify, display, perform publicly, distribute, create derivative works or circumvent any technological measures. effectively controlling access to the Site and / or materials in any way, including, but not limited to, manually or automatically, for any purpose.

Use of the Site and materials for any purpose other than as expressly authorized in these "Terms and Conditions" is a violation of MILLE.RO copyright and other proprietary rights, and is strictly prohibited.

The site, including the software, databases, information, content, computer codes, ideas, know-how and materials (as well as all modifications and derivative works thereof, as well as any intellectual property and other rights related thereto or which are contained in it) including, the arrangement of the elements, as well as the succession of "windows" is owned and operated by MILLE.RO and will remain the exclusive property of MILLE.RO.

You agree that the Site is protected by copyright and other special laws that apply to the protection of intellectual property. In addition, you agree that you will not acquire any proprietary rights by using the Site or the Materials, that you will not contact us in any way that could affect the MILLE.RO ownership of the Site and its content.

The trademarks, logos and service marks displayed on the Site (collectively referred to as "Trademarks") are registered and / or unregistered trademarks of MILLE.RO and MILLE.RO suppliers.

Trademarks for the property of MILLE.RO, registered or unregistered, may not be used in connection with any service not provided by MILLE.RO, in any way that could cause confusion in the relationship with customers, or in any way that denigrates MILLE.RO.

Nothing on this site should be construed as granting, expressly or implicitly, or otherwise, a right to use any trademark without the express written permission of MILLE.RO or MILLE.RO suppliers. Improper use of any Trademark is prohibited and MILLE.RO will enforce its intellectual property rights in such trademarks in accordance with legal provisions, including through civil and / or criminal litigation.


   6.    Links

As an advantage to our users, we may provide links to third party websites or platforms.

If you use these links, you will leave our site. Relationships with third parties, through these links to those third party sites or applications, strictly relate to the relationship between you and third parties.

Unless expressly stated otherwise, MILLE.RO is not responsible for the content, products or services offered on or through such websites, or for any updates or modifications of these sites, for the use or inability to use such sites or other practices of such sites, and the fact that MILLE.RO provides such links does not indicate any endorsement or support of any material contained on any site.

The sites or platforms of third parties are not under our control and we will not make any representations regarding the quality, adequacy, functionality or legality of any sites to which we may provide links. MILLE.RO disclaims any responsibility for the content, legality, decency or accuracy of the information, as well as for any products and services that appear on any site / application or platform of third parties.

By these "Terms and Conditions" completely, irrevocably, but forever exempt MILLE.RO and waive any claim or request you may have against MILLE.RO regarding such links or sites or platforms of third parties.


    7.    Minors access

Although MILLE.RO does not make available to the user through the website or website www.mille.ro any element with harmful content for minors, nevertheless MILLE.RO encourages parents to use appropriate parental supervision to determine whether to grant permission to children minors to access the Site. Protections that provide parental control (such as hardware, software, or filtering services) are commercially available, and can help you limit access to material that is harmful to minors.


    8.    Possible breach of the Terms and Conditions. Damages

Violation of these "Terms and Conditions", including unauthorized use of the site, may be investigated and taken against them, including but not limited to civil, criminal or other proceedings.

You understand and agree that it remains the free choice of MILLE.RO and without prior notice, that MILLE.RO may restrict or block your access to the site or the services offered by it, may cancel certain services or options, may refuse to honor certain ongoing services or future services related to you or a person acting in concert with you, if MILLE.RO considers that the "Terms and Conditions", the rights of MILLE.RO or the rights of another visitor or site are violated.


    9.    Disclaimer

No opinion, advice or statement of MILLE.RO, whether made through the site or otherwise, does not create any guarantee.

MILLE.RO does not offer any guarantee, approval or assume any responsibility for any service published or offered by a third party through this site or through any link, banner or other advertising, and MILLE.RO will not be a party in no way in any transactions between you and a third party.

The use of the site and other materials presented on the site is at your own risk. You will also be solely responsible for any damage to your computer system or for data loss that may result from downloading any such material.

The advice or information, whether given orally or in writing, obtained by you from MILLE.RO and / or any of the companies that make it up through this site will not create any guarantee that is not explicitly stipulated.

The site or materials may include inaccuracies, errors, information or materials that violate these terms of use. In addition, unauthorized changes may be made by third parties to the site or materials. Although we try to ensure the integrity of the Site, we do not guarantee the completeness and correctness of the Site.

If a situation arises in which the completeness and correctness of the site is questioned, please contact us at the e-mail address: suport@mille.ro, and if possible, with a description of the material that the location (URL) where such material can be found on the site, as well as sufficient information to allow us to contact you, will also be verified. We will try to solve your problems as soon as possible, given a reasonable period of time.

     10.    Liability

Within the legal limits, you agree and expressly assume that neither MILLE.RO nor the company "MOBSTUDIO - SV" SRL, associations, their suppliers, employees or representatives are and will not be held liable to you. or any third party for any incidents, consequences, direct or indirect damages (including but not limited to loss of business, loss of data or information or loss of profit) under any contract or negligence in connection with the site or materials presented on site.


    11.    Advertisement

MILLE.RO newsletters are sent through the company "MOBSTUDIO - SV" SRL. This ensures the confidentiality and security of information.

When the user fills in the form provided by MILLE.RO in the "CONTACT" section, he agrees to receive Newsletters. The option regarding the agreement issued by the Client, can be modified at any time, by renouncing the receipt of the Newsletters does not imply the renunciation of the acceptance given for the present “Terms and Conditions”.


    12.   Order of products (upholstered furniture) that are in stock

To activate the "Order" service, the User must set the preferred details of the Order (where it will be delivered, the shipping method and the payment method) in the "Customer Information" form, and these settings will be retained and used for each Order with a click. These settings can be changed at any time.
By completing the Order, the Customer guarantees that all data provided are real and correct, otherwise it could bear the consequences of these errors (Delayed order, incorrectly transmitted, etc.).
MILLE.RO cannot be held responsible for incorrectly entered information, which may result in delivery delays. In this context, all transport fees incurred in order to resend the Order will be borne by the Customer.
By completing the Order, the Customer agrees that a MILLE.RO representative will contact him by any available means agreed by the Parties (e-mail / telephone) for personal confirmation of the Order.
(This email is just a confirmation of receipt of your order request. Your contract to purchase these products is not fully completed until we send an email.)
For the convenience and safety of the Customer, there is the option that for 30 minutes after placing an Order to cancel the Order. Thus, if the User who placed an Order in error or reversed the decision, the Order can be canceled within 30 minutes after placing it. In case of payments made with the card, the final payment amount will be withdrawn from the Client's account only at the end of the 30 minutes.
MILLE.RO may refuse an Order following a prior notification addressed to the Customer, without any obligations between the parties and without a party being able to claim damages, for the following situations:

  •     failure / invalidation of the online transaction;
  •     non-acceptance by the issuing bank of the Client's card / transaction;
  •     incomplete or incorrect data of the Client;
  •     the Client's activity may cause damage to the mille.ro/partenerilor site;
  •     consecutive failed deliveries;
  •     other objective reasons: if the Customer does not guarantee that the method of payment is valid and that it is not obtained through a fraudulent method or there are suspicions about the method of payment.

Even if it has taken all the measures so that the information presented on this site is accurate and correct, MILLE.RO cannot be responsible for inaccuracies that may appear in the completion by the Customer of the forms on the site for the completion of the Order. Users are responsible for assessing the accuracy, completeness and usefulness of the information provided in the forms available on this site.
In certain situations and for justified reasons, MILLE.RO reserves the right to modify the quantity of the Goods and / or Services in the Order. In these situations, MILLE.RO will notify the Customer at the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
The contract is considered concluded between the Customer and MILLE.RO upon receipt by the Customer from MILLE.RO, by e-mail and / or SMS of the notification of dispatch of the Order.
If a Good and / or Service ordered by the Customer cannot be delivered by MILLE.RO, we undertake to inform the Customer of this fact and to return to the Customer's account the value of the Good and / or the Service, within a maximum of 14 days from the date on which MILLE.R became aware of this fact.

   13.   Order of custom products (upholstered furniture) "On Order".

To use the "On Order" service, the User must set the preferred specifications of the product made to Order and information on where to deliver, how to ship and how to pay in the form "Customer Information", and these settings will be retained and used for each Order with one click. These settings can be changed on the next order.
By completing the Order, the Customer guarantees that all data provided are real and correct, otherwise it could bear the consequences of these errors (Delayed order, incorrectly transmitted, etc.).
MILLE.RO cannot be held responsible for incorrectly entered information, which may result in delivery delays. In this context, all transport fees incurred in order to resend the Order will be borne by the Customer.
By completing the Custom Furniture Order, the Customer will receive a personalized link to the mille.ro site which will include a web page with information about the requested custom product, with a click will confirm the requested and will be redirected to the payment module for payment the advance previously established between the representative of the company “MOBSTUDIO - SV” SRL and the Client. At the end the user will receive an email at the address specified by him with the payment note which will include information about:

  •     Order number;
  •     Customer data
  •     Date of order
  •     Data of the service provider
  •     Specifications of the ordered product
  •     Amount
  •     Product value
  •     The amount paid in advance

At the same time, a contract will be sent that will guarantee the execution of the requested works and will contain all the information about the order placed on the mille.ro website.

The term of execution of the upholstered furniture La Comandă is a maximum of 21 days. Depending on the case, this term can vary between 10 - 21 calendar days. At the same time, “MOBSTUDIO - SV” SRL reserves the right to modify this term for models that are not included on the mille.ro website, coordinating in advance with the Client.

For the convenience and safety of the Customer, there is the option that for 30 minutes after placing an Order to cancel the Order. Thus, if the User who placed an Order in error or reversed the decision, the Order can be canceled within 30 minutes after placing it. In case of payments made with the card, the final payment amount will be withdrawn from the Client's account only at the end of the 30 minutes.
MILLE.RO may refuse an Order following a prior notification addressed to the Customer, without any obligations between the parties and without a party being able to claim damages, for the following situations:

failure / invalidation of the online transaction;

non-acceptance by the issuing bank of the Client's card / transaction;

incomplete or incorrect data of the Client;

the Client's activity may cause damage to the mille.ro/partenerilor site;

consecutive failed deliveries;

other objective reasons: if the Customer does not guarantee that the method of payment is valid and that it is not obtained through a fraudulent method or there are suspicions about the method of payment.

Even if it has taken all the measures so that the information presented on this site is accurate and correct, MILLE.RO cannot be responsible for inaccuracies that may appear in the completion by the Customer of the forms on the site for the completion of the Order. Users are responsible for assessing the accuracy, completeness and usefulness of the information provided in the forms available on this site.
In certain situations and for justified reasons, MILLE.RO reserves the right to modify the quantity of the Goods and / or Services in the Order. In these situations, MILLE.RO will notify the Customer at the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
The contract is considered concluded between the Customer and MILLE.RO upon receipt by the Customer from MILLE.RO, by e-mail and / or SMS of the notification of dispatch of the Order.
If a Good and / or Service ordered by the Customer cannot be delivered by MILLE.RO, we undertake to inform the Customer of this fact and to return to the Customer's account the value of the Good and / or the Service, within a maximum of 14 days from the date on which MILLE.RO became aware of this fact.

   14.    Price

The final price paid by the Customer consists of the price of the product + the related shipping and / or collection costs. Delivery prices are detailed on the site.
All prices for products and services sold through the mille.ro site are expressed in Lei and contain VAT.


    15.    Online payments and data retrieval

If you want to benefit from the purchase of products offered through the site - you will need to provide us with personal information.

The data is taken over only if you voluntarily and knowingly accept its transmission to us. The pages of the site where this information is needed contain a link to this document, so that it can be analyzed, if necessary.

In addition to personal data, our systems automatically retrieve a number of anonymous information, which is used to analyze the usability of the site and to optimize the services offered.

If the currency of the card and the currency of the donation do not coincide, the conversion will be made according to the rules of the card issuer.
The value of the selected product or service is the net cost that will be paid by the user, without any additional fee.


    16.   Delivery

When placing the order on the mille.ro website, delivery is not included in the price of the product

Delivery can also be made by the customer or other third parties established by the Customer, in these cases the pick-up point of the products will be in Brașov at the address established by "MOBSTUDIO - SV" SRL on the day of purchase of the product on the site.

The estimated delivery date may vary by product, and is displayed on the product page, Order page, and Order confirmation email or phone.
Any additional delay will be communicated to the Customer and a new delivery time will be agreed.
If the products are unavailable (including if the price or some characteristics of the products have changed after the confirmation of the Order), "MOBSTUDIO - SV" SRL will inform the Customer about the unavailability and the amounts he has paid will be refunded. within 30 days. The customer can confirm the changes regarding the price or characteristics of the products, thus modifying the initial Order, and "MOBSTUDIO - SV" SRL will deliver the products according to the Order thus modified.
For products that are not in stock, "MOBSTUDIO - SV" SRL will charge an advance for the execution of orders, the execution of custom furniture lasts from 14 days to 21 calendar days, then after full payment will be delivered according to the rates indicated above up.
In the case of personal pick-up orders, paid online, it is necessary for the person who will pick up the package to present at the pick-up point an identity document of the person who registered the order.

   17.    Terms of delivery

At the request of mille.ro, the customer will prove his identity, if necessary by one or more documents issued by official authorities and will communicate the Order number assigned by the Seller.
If the Customer is unable to receive the Order in person, the Order will be left at the specified address only to a person over the age of 18 and only in the case of communication to the Courier, the number of the Order.
No request for delivery of an Order will be honored if the Customer does not meet the above conditions.
The delivery is considered to be fulfilled by mille.ro, at the moment of delivering the Ordered products to the Customer.


    18.    Product reception

After the arrival of the goods at the place of destination, the quantitative and qualitative reception of the furniture is performed.

In case of quantitative deficiencies compared to the content specification or qualitative defects due to transport, they will be supplemented or replaced by the Supplier, within 5 (five) days from the finding.

Unsealing or assembling the goods by a person other than the Supplier's technicians leads to the loss of the goods' warranty.

Once the products have been accepted by the Customer, the latter cannot revoke their acceptance at a later date, unless the furniture has hidden defects, which could not be identified at the date of receipt.

The transportation of the furniture is the responsibility of the customer, and in case the customer requests that the transportation be performed by the Supplier, the transport costs, including the lifting of the furniture, are established separately.


    19.   Guarantees

For products purchased from the website www.mille.ro, a guarantee is provided that constitutes 18 months from the moment of purchase, under normal operating conditions, obliging that within the warranty period, to remedy any quality defects, except for those that it is due to the Client's fault. The legal entity that provides the guarantee is "MOBSTUDIO - SV" SRL.
In order to benefit from the guarantee, the Customer has the following obligations:

The warranty is granted for the housing, springs, seams and mechanisms, and the fabric does not fall under the warranty.

The product has been purchased from MILLE.RO and used only for the purpose for which it was designed;

Follow the instructions for use and use the product according to the instructions imposed by the manufacturer;

To keep the guarantee certificate and the fiscal document with which he bought the product;

In order to report non-conformities, during the warranty period,contact us by a letter to the email address support@mille.ro

The transport costs in order to pick up the furniture from the customer for repair, do not fall under the guarantee granted, being borne by the customer at his own expense.

MILLE.RO does not offer a guarantee to Customers:

if the purchased product does not meet the requirements or expectations of customers;

after the expiration of the period for which the Seller guarantees the product;

if the replacement of non-compliant products or components is impossible, including due to lack of equipment or related technology.

All other provisions contained in the legislation in force, regarding the guarantee of the products sold, are valid. Customers' rights are those provided for in the relevant legislation. The warranty does not extend to any damage caused by the use of the product.

   20    Return policy

Payments can be returned to the Customer if he has purchased products available from stock. In this case, the Customer will send, within a maximum of 14 calendar days from the moment of payment, a written request to "MOBSTUDIO - SV" SRL, in which he will expressly request the return of the amount paid for the product. The client will attach to this request the proof of payment of this amount of money through the website www.mille.ro.
The request for a refund will be sent by email: suport@mille.ro. Subsequently “MOBSTUDIO - SV” SRL undertakes to return the money within 30 days after the registration of the Client's Request.

Attention, the payments made through the site www.mille.ro are returned only in case of purchasing the products in stock, for those that are made to order, the advance paid is not returned.


    21.    Privacy policy

The confidentiality of your data is very important to us, so all your personal information will remain confidential.

The MILLE.RO operator will not sell, distribute or disclose information about its visitors without their prior consent and will not use users' images, photos or videos without their prior consent.

The information of any kind provided by the User to MILLE.RO, will remain the property of MILLE.RO.

By accepting these "Terms and Conditions" you agree to inform www.mille.ro as soon as possible if you reasonably suspect that the security of your data is in danger.

However, the liability of the operator will not be involved in the following cases:
a) if the information was known before it was communicated between the parties;
b) if the information was received from a non-confidential source;
c) if the disclosure of the information was made after the written consent was received for it;
d) if the information was in public circulation at the date of its disclosure;
e) if any of the parties has been legally obliged to disclose the information.

The provisions relating to the Privacy Policy apply throughout the entire contract.

By transmitting information or materials through this site, you give MILLE.RO unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute such materials or information. You also agree that MILLE.RO may freely use, in its own interest, these ideas, concepts, know-how or techniques that you have sent us through the Site.

MILLE.RO will ensure the confidentiality of your data, respectively of the data entered in the form in the “Contact” Section, “Registration Form”, “Shopping Cart Form” or those sent to the e-mail address of the operator, more precisely of name, surname, e-mail, telephone number, as well as other details related to the message sent on the website www.mille.ro, in accordance with the Privacy Policy and the Personal Data Protection Policy .

However, it is your responsibility to ensure that the information provided and transmitted on the www.mille.ro website remains confidential at all times and will not be transmitted to third parties. By accepting these "Terms and Conditions" you agree to inform www.mille.ro as soon as possible if you reasonably suspect that the security of your data is in danger.

   22.    Applicable law and jurisdiction

The use of this site, its materials and the services you have access to through this site are governed by Romanian law.

Any dispute arising out of or in connection with the use of the site, the materials presented on it, as well as in connection with the services to which you have access through this site will be settled amicably or, if it does not if possible, disputes will be settled by the competent courts.


    23.    Termination

These “Terms and Conditions” will remain in effect until their termination, in accordance with the provisions inserted in these “Terms and Conditions”.

We reserve the right to terminate or unilaterally terminate these "Terms and Conditions" immediately, and / or to restrict access to the use of the Site or any Section thereof, at any time and for any reason, with or without cause, inclusive, but not limited to repeated copyright infringement. Upon termination of these "Terms and Conditions", your right to use the Site will terminate immediately.

×